About

FAQ

• Where is the store based?

  Lu'an, China

• Do you accept orders placed outside of the US?

  We sure do!
  We ship to all over the world!

• How long will it take to receive my order?

  we normal ship goods by airmail post with tracking,
  90% packages can be deliver in 1-3 weeks after shipped,
  you can check tracking in web:
  http://www.dhl.com
  www.ems.com.cn
  www.ups.com
  https://www.usps.com/
  any questions please contact us,
  we will do our best for you!

• return policy

  When you receive the goods, if you are not satisfied with the goods, you can return them to us. Accept refunds within the scope of our acceptance,
  1, to ensure the integrity of the goods,
  2. The product should not have stains, oil stains or damage,
  3. The product must ensure that the inner packaging cannot be damaged.
  We do not accept refunds under the above conditions,
  4. When we receive the goods you push to us, we will refund you immediately.
  Please forgive me, dear customers, and hope our service can bring you happiness. Thank you for your support

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.